Privacy Policy

Privacy Policy

This Privacy Policy describes how personal data of users of the website https://shopollo.eu (hereinafter referred to as the “Website”) is processed and protected in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws.

1. Data Controller

The controller of your personal data is:

TETAMAX Sp. z o.o.

Address: ul. A. Mickiewicza 29, 40-085 Katowice

VAT ID: PL6263047189

REGON: 521400673

Company registration number (KRS): 0000957835, District Court Katowice-Wschód, 8th Commercial Division

E-mail: biuro@tetamax.pl

For data protection matters, you can contact our Data Protection Officer (DPO) at: biuro@tetamax.pl

2. Legal Basis for Processing

Your personal data is processed based on:

  • Article 6(1)(a) GDPR – your consent (e.g. for marketing communications)
  • Article 6(1)(b) GDPR – performance of a contract (e.g. processing orders).
  • Article 6(1)(c) GDPR – legal obligations (e.g. tax documentation).
  • Article 6(1)(f) GDPR – legitimate interest of the controller (e.g. fraud prevention, legal claims).

3. Purposes of Processing

Personal data is processed for the following purposes:

  • Processing and delivery of orders.
  • Issuing invoices and fulfilling tax obligations.
  • Handling complaints and warranty services.
  • Sending newsletters (with your consent).
  • Analysing website traffic (using cookies).

4. Categories of Data Processed

We process the following categories of personal data:

  • Full name
  • Email address
  • Delivery address
  • Phone number
  • Billing data (VAT ID, company name – for business clients).

5. Data Retention Period

Personal data is retained for the period necessary to fulfill the purposes for which it was collected:

  • Invoice data – 5 years (in accordance with tax laws).
  • Order data – until the expiration of claims (typically 2 years)
  • Newsletter data – until consent is withdrawn.

6. Your Rights

You have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erase your data (“right to be forgotten”).
  • Restrict the processing of your data.
  • Transfer your data to another controller.
  • Object to the processing of your data.
  • Withdraw your consent at any time (if processing is based on consent).

To exercise any of your rights, contact us at: biuro@tetamax.pl

7. Data Sharing

Your data may be shared with:

  • Courier and postal services – for order delivery.
  • Payment providers – for processing transactions.
  • IT service providers – e.g. hosting, analytics, technical support.

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses approved by the European Commission.

8. Data Security

We apply appropriate technical and organisational measures to ensure the security of your personal data, including:

  • Data encryption.
  • Regular security audits.
  • Restricted access to personal data.

9. Cookies

We use cookies to:

  • Ensure proper functioning of the Website (essential cookies).
  • Analyse website usage (analytics cookies).
  • Personalise content and advertisements (marketing cookies).

You can manage your cookie preferences in your browser settings. Disabling cookies may affect the functionality of the Website.

10. Supervisory Authority

If you believe your data is being processed in violation of GDPR, you have the right to lodge a complaint with your national data protection authority. In Poland, this is:

President of the Personal Data Protection Office (UODO)
ul. Stawki 2, 00-193 Warsaw, Poland
Email: kancelaria@uodo.gov.pl
Website: https://uodo.gov.pl

Alternatively, EU residents may contact their local data protection authority.

11. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. In the event of material changes, users will be notified via email.

Last updated: 6 March 2025